Frequently Asked Questions

Simply find the product you’d want, click the “Add To Cart” button.
Fill in your shipping and billing information and we’ll have your order shipped to you as soon as possible!

Upon placing your order, please allow between two and four business days to have your order processed.
Our fulfillment center pack your goods and have it shipped as soon as possible.
Once your order has been shipped, you will receive a tracking number to your order.
You may also come back to our website at any time and visit your My Account page to find all real-time updates of your shipment.
If you did not receive your tracking number or have any updates under your My Account page after 5 business days, please Contact Us immediately and we will do all we can to investigate.

Our fulfillment centers are located in the U.S, Europe & Asia.
For domestic orders in the United States, it will normally take twelve to twenty business days, depending on the efficiency of your local postal service.
For International orders, please allow up to 30 business days.

Yes! We ship Worldwide and do our best to ensure every bohemian an enjoyable shopping experience with us.

Since we have a large assortment of products not stocked in-house, when you order multiple items at a time, they may be shipped separately. You may receive one item before the next. So don’t panic if you don’t receive all of your items at once… they are on the way. And that’s a promise!

Absolutely! We use 256 Bit SSL Security to ensure all your personal information is encrypted.
We do not store your credit card information and it will be used one-time only upon the purchase of your items. Afterwards your credit card information will be purged.

Yes, we offer a full refund on your order if you don’t like the product.
Simply visit our Refund Policy page for complete details.

Absolutely! If you do not like the product or find damages to the product, Contact Us immediately!
We do all we can to ensure you the best possible shopping experience. You can simply contact us and we’ll get it addressed!

Absolutely! If you have any additional questions that has not been addressed in our FAQ, please contact us via this contact form or raise a support ticket from our Help Center and we will get back to you as soon as possible!